Terms of Service

Terms of Service

Effective Date: [Insert Date]

Operator and Store Information

Puppylike.com is operated by Guangzhou Aiyoumei Trading Co., Ltd. ("we", "us", "our").

Registered Address: No. 16 Xianshi Street, Baiyun District, Guangzhou, China

Email: support@puppylike.com

Phone: +86 15205256998

Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms of Service and our policies, including our Shipping Policy, Returns & Refund Policy, and Privacy Policy. If you do not agree, please do not use the website.

Service Scope

We provide an online store offering consumer products for purchase within the United States (all 50 states). We do not offer international shipping.

Customized products: We do not accept custom or personalized orders.

Account Registration

You may browse this website without creating an account. However, you may be required to provide contact and shipping information during checkout to complete an order.

Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Please notify us immediately if you suspect unauthorized access.

Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to systems or accounts
  • Interfere with the website’s security or operation
  • Submit false information, fraudulent orders, or misuse payment methods
  • Copy, scrape, or use website content without authorization

Pricing, Taxes, and Shipping Fees

Product prices are displayed on the website. Unless otherwise stated, prices may not include certain applicable taxes that may be calculated at checkout depending on your location and applicable law.

Shipping: We offer Free Standard Shipping on all orders within the United States. We do not offer expedited/express shipping.

We do not charge optional fees. Any charges shown at checkout are disclosed before you place your order.

Payment Methods and Payment Process

We accept payments processed through Shopify Payments and other payment options displayed at checkout. When you submit payment, you authorize us (through our payment processors) to charge the total amount shown at checkout to your selected payment method.

Additional Fees

We do not add hidden charges. Any applicable taxes or other mandatory charges (if any) will be shown at checkout before you confirm payment.

Shipping, Returns, and Refunds (Summary)

Shipping is available only within the United States via Standard Shipping. Returns are accepted only for defective items, shipping damage, wrong or missing items, subject to our Returns & Refund Policy. Approved refunds are issued to the original payment method.

Intellectual Property

All content on this website—including but not limited to text, images, graphics, videos, product descriptions, trademarks, logos, and the overall design—is owned by or licensed to us and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, republish, display, perform, or create derivative works from any website content without our prior written permission.

Disclaimer

This website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

Privacy and Data Protection

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Changes and Termination

We may update these Terms from time to time. Changes will be effective when posted on this page with a revised effective date. We may suspend or terminate access to the website if we reasonably believe misuse, fraud, or prohibited activities have occurred.

Governing Law and Dispute Resolution

These Terms shall be governed by applicable laws relevant to consumer transactions. Any dispute arising from the use of this website or purchases made through it should first be addressed by contacting us at support@puppylike.com.