Shipping Policy

Effective Date: [Insert Date]

Shipping Destination

We currently ship only within the United States (all 50 states). We do not offer international shipping at this time.

Shipping Cost

Free Standard Shipping on all orders. There are no optional fees and no hidden charges. Any applicable charges (if any) will always be displayed clearly at checkout before you complete payment.

Shipping Method

We offer Standard Shipping only. We do not provide expedited/express shipping.

Order Processing Time

Orders are typically processed within 0–1 business day after payment confirmation (excluding weekends and holidays).

Daily Cut-Off Time

Our daily order cut-off time is 5:00 PM (UTC-8 / America/Los_Angeles).

• Orders placed before the cut-off time are typically processed the same business day (when possible).
• Orders placed after the cut-off time are typically processed the next business day.

Estimated Delivery Time

Standard Shipping delivery is typically 3–5 business days after shipment. Delivery times are estimates and may vary due to carrier operations, weather, or other factors beyond our control.

We do not guarantee specific delivery dates.

Tracking

When your order ships, you will receive tracking information (when available) by email.

No Installation / No Unboxing Service

Free shipping does not include any installation, unboxing, in-home setup, or white-glove services.

Address Accuracy

Please ensure your shipping address is complete and accurate. If an order is returned due to an incorrect or incomplete address provided by the customer, you may be responsible for any reshipment arrangements.

Contact

If you have any shipping questions, contact us at support@puppylike.com.